Shipping Policy

Tracking Information

To state the position of COSRX precisely, carrier systems can require additional time before showing the initial scan; as a related safeguard, customers receive a tracking number once the order has shipped.

Delivery Details and Exceptions

To state the position of COSRX precisely, weather, carrier interruptions, high-volume periods, or address problems may extend delivery; at the same time, the address entered at checkout must be complete and accurate.

From Order Review to Delivery

For customers shopping with COSRX, the governing rule is clear: normal order processing takes 1-2 business days; at the same time, business-day estimates exclude weekends and applicable United States public holidays; for completeness, estimated carrier transit after shipment is 4-6 business days.

Cancellation Cutoff

Under this policy at COSRX, once a carrier has the order, the Refund Policy controls next steps; at the same time, a cancellation request must reach support@cosrxclover.shop or 512-656-8927 before dispatch.

Lost, Damaged, or Incorrect Deliveries

To state the position of COSRX precisely, assistance for a carrier loss or fulfillment error is available at support@cosrxclover.shop and 512-656-8927; at the same time, the customer does not pay approved return freight for a delivery or quality problem.

U.S.-Only Delivery

Under this policy at COSRX, delivery is limited to addresses within the United States; for completeness, every order delivered in the United States includes free standard shipping.

Merchant Details for This Policy

Customers dealing with COSRX should understand that the responsible brand and store name is COSRX; as a related safeguard, email support is available at support@cosrxclover.shop; additionally, the complete physical address, also used for approved returns unless written instructions say otherwise, is 616 P St, Beaver City, Nebraska, 68926, United States; additionally, customers may also call 512-656-8927.